At The Broadbill Stay, we value your trust and aim to make your stay as smooth as possible. This Cancellation and Refund Policy outlines our booking terms. By confirming a reservation with us, you agree to the conditions below.
We understand that plans may change. If you wish to cancel your booking, please inform us at the earliest opportunity:
Approved refunds will be processed within 7–10 business days from the date of cancellation. Refunds are issued to the original mode of payment. Please note that third-party transaction or service charges (if any) are non-refundable.
Certain discounted or promotional rates may be classified as non-refundable. These bookings are not eligible for a refund under any circumstances. Guests are advised to review booking terms carefully before confirming.
If you wish to modify your reservation (e.g., change dates or upgrade room type), please contact us. All modifications are subject to availability and may involve additional charges. We will always do our best to accommodate your request.
For questions or assistance regarding cancellations and refunds, please reach us at thebroadbillstay@gmail.com or call us directly at +91 96390 51112.